IrelKGlow Privacy Policy
Last updated: 17 October 2025
1. Introduction
Welcome to IrelKGlow Ltd (“we”, “us”, or “our”).
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or otherwise interact with us.
IrelKGlow Ltd complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. By using our website or providing your personal information, you agree to this Privacy Policy.
Company details:
IrelKGlow Ltd
Company number: 16346686
Registered address: 71–75 Shelton Street, London, WC2H 9JQ, United Kingdom
Website: www.irelkglow.co.uk
Email: care@irelkglow.com
2. Information We Collect
We collect personal data directly from you when you interact with our website, make a purchase, or contact us. The types of personal data we may collect include:
- Personal details: name, email address, billing and delivery address, phone number.
- Account information: if you create an account on our website.
- Payment details: We use WooCommerce, Stripe, and PayPal to process payments securely. When you make a purchase, your payment information (such as card number or PayPal credentials) is transmitted directly to the payment processor over an encrypted connection.
- We do not collect or store your full payment card details.
- These processors handle your personal data in accordance with their respective privacy policies:
- Order information: products purchased, delivery preferences, and order history.
- Marketing preferences: if you subscribe to our newsletters or promotional offers.
- Website usage data: such as IP address, browser type, and interactions with our site (collected via cookies and analytics tools).
3. How We Use Your Information
Your personal data may be used for:
- Processing and fulfilling your orders.
- Managing your account and providing customer support.
- Communicating updates about your orders, deliveries, or returns.
- Sending marketing communications (only if you have given consent).
- Analysing website performance and improving services.
- Complying with legal, tax, and accounting obligations.
4. Legal Bases for Processing
Under UK GDPR, we rely on the following lawful bases:
- Contractual necessity – when processing is required to fulfil your order or service.
- Consent – when you opt in to receive marketing updates.
- Legal obligation – when required to comply with UK law.
- Legitimate interests – for improving our website, preventing fraud, or securing our business operations.
5. Sharing Your Information
IrelKGlow Ltd is the data controller of all personal data collected through this website.
We engage a limited number of data processors—third-party service providers that process personal data on our instructions—for specific purposes such as:
- Website and payment providers: WooCommerce, Stripe, PayPal.
- Delivery and logistics partners: trusted UK couriers.
- Analytics and marketing tools: Google Analytics, Meta, or similar services for site insights and optimisation.
These processors are contractually required to handle your personal data securely, to act only on our instructions, and not to use it for their own purposes.
We do not sell, rent, or trade your personal information.
6. Cookies and Tracking
Like many websites, we use cookies on our website to help it function effectively and to improve your browsing experience.
We use cookies to:
- Power and improve the performance of our website and services (including remembering your preferences and shopping cart contents).
- Run analytics and better understand how visitors interact with our website, so we can enhance user experience.
- Enable personalisation features and tailor our marketing or advertising to your interests, where applicable.
We may also permit trusted third parties and service providers to use cookies on our website to help us analyse performance, deliver relevant content, and provide personalised advertising both on our site and across other platforms.
Most browsers accept cookies automatically, but you can manage or disable cookies through your browser settings. Please note that removing or blocking cookies may affect your experience – some features or functionality of our website may not work correctly without them.
You can manage or disable cookies through your browser settings. Blocking cookies may also not entirely prevent information sharing with third-party partners such as advertisers.
7. Data Retention
We retain personal information collected directly from you only for as long as necessary to fulfil the purposes described in this policy, including legal, accounting, or reporting requirements.
For example:
- Order and transaction records are retained for up to six years to comply with tax and legal requirements.
- Marketing data is retained until you withdraw consent or unsubscribe.
8. Your Rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Restrict or object to certain processing activities.
- Withdraw consent for marketing communications.
- Lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk if you believe your rights have been infringed.
To exercise your rights, please contact us at care@irelkglow.com
9. Data Security
We take appropriate measures to protect your data, including:
- SSL encryption across our website.
- Restricted access to authorised personnel only.
- Secure storage and handling of all personal data.
While we take all reasonable precautions, no system is completely secure, and data transmission over the internet is done at your own risk.
10. Children’s Privacy
Our website and services are intended for individuals aged 16 and over.
We do not knowingly collect data from children. If you believe we have done so in error, please contact us to delete the data.
11. International Data Transfers
We currently process and store personal data within the United Kingdom. If, in the future, your information is transferred outside the UK (for example, by one of our third-party service providers), we will ensure that appropriate safeguards are in place — such as the UK’s International Data Transfer Agreement (IDTA) or Standard Contractual Clauses (SCCs) — to protect your personal data and ensure it remains secure and compliant with data protection laws.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or other factors.
Any updates will be published on this page with a revised “Last updated” date.
We encourage you to review this Policy periodically to stay informed about how we protect your information.
13. Contact Us
For any questions, concerns, or requests regarding your personal data, please contact:
IrelKGlow Ltd
Email: care@irelkglow.com
Registered address: 71–75 Shelton Street, London, WC2H 9JQ, United Kingdom
Company Number: 16346686